New Robots Will Begin Patrolling 172 Grocery Stores in Pennsylvania, Maryland, Virginia and West Virginia

MARYLAND – Giant Food Stores announced Monday it will be introducing “Marty,” a robotic assistant, into 172 of its stores across four states: Pennsylvania, Maryland, Virginia and West Virginia.

The announcement comes as part of a plan by Giant’s Dutch parent company, Ahold Delhaize USA, to introduce approximately 500 robots into its stores, which include Giant, Martin’s and Stop & Shop, The Washington Post reported.


FIGHT BIG TECH: CONTRIBUTE $$$ TO "HELP HOLD BIG-TECH ACCOUNTABLE"

Big Tech is using a content filtering system for online censorship. Take a few moments and watch our short video about NewsGuard to learn how they control the narrative for the Lamestream Media and help keep you in the dark. NewsGuard works with Big-Tech to make it harder for you to find certain content they feel is 'missing context' or stories their editors deem "not in your best interest" - regardless of whether they are true and/or factually accurate. They also work with payment processors and ad-networks to cut off revenue streams to publications they rate poorly by their same bias standards. This should be criminal in America. You can bypass this third-world nonsense and help support us by signing up for featured stories by email and get the good stuff delivered right to your inbox. Want to help us fight back against these tech tyrants? Contribute to our fundraiser..
 

The rising demand for convenience in the grocery store industry has sparked the testing of artificial intelligence technologies in order to improve the shopping experience for customers. Other retailers such as Target, Amazon and Walmart have either been testing or are currently using AI to improve their customer experience. Walmart announced plans to utilize 360 autonomous robots in stores across the country by the end of January.

Nicholas Bertram, president of Giant Food Stores, boasted an excited response from customers at its pilot locations. “Bringing robotics and AI from a research lab to the sales floor has been a very exciting journey, and we were thrilled by the customer response in our pilot stores,” said Bertram.

“We recognize an opportunity to have a robot that could give us an assistance in the building to our associates. The robot can’t do the work of the associates but he can report out information and data to us that is a value, not only to us as a business, but to our customers,” Patrick Maturo, manager of store optimization for Ahold USA, told PennLive.

Powered by a rechargeable lithium battery, Marty moves around the store autonomously using image capturing technology to relay useful data back to store associates and customers. “Marty does not replace our associates – instead, he allows members of our team to spend more time engaging with and assisting customers,” Ashley Flower, a spokeswoman for Giant, told PennLive.

Approximately 50 percent of current work activities are technically automatable by adapting currently demonstrated technologies, according to a January 2017 report by the McKinsey Global Institute. The report assessed the different jobs that could be created through 2030, and compared that to the jobs that could be lost from automation.

The impact of automation varies based on a nation’s income level, wage rates, demographics and industry structure. Generally, those occupations requiring only a secondary education, or less, will see a net decline from automation, while those occupations requiring college degrees and higher will grow, according to the MGI report. Furthermore, the report indicated that workers of the future will spend more time on activities that machines are less capable of, like managing workers and communicating with others.

The MGI report also noted that basic economics of labor supply and demand indicate wages may stagnate or fall for occupations in which labor demand declines. As a result, the necessary skills and capabilities required within the job market are changing, requiring more social and emotional skills and more advanced cognitive capabilities.

Follow Alec on Twitter and Facebook


Comment via Facebook

Corrections: If you are aware of an inaccuracy or would like to report a correction, we would like to know about it. Please consider sending an email to corrections@publishedreporter.com and cite any sources if available. Thank you. (Policy)